Offers

How to price your services: a premium pricing strategy

Competing on price is a fight you win by losing money. There's a way out, and it isn't a clever discount. With the right pricing strategy a higher number actually makes your clients more committed, your results stronger, and your proof harder to argue with, so you earn the right to charge more again.

Fact-checked against the research, not guru folklore
The short answer
To price your services, start from the value the client receives, not from your costs or what rivals charge. Pick a starving crowd (a market in real pain, with money, that you can reach and that's growing), then set a value based pricethat's a fraction of the outcome you deliver. Charging more isn't greed: a higher price attracts more committed clients, who get better results, which becomes proof that lets you charge more again. That virtuous cycle is the whole strategy.

Ask a room of service owners how they set their prices and most will give you some version of the same answer. They looked at what a few competitors charged, landed a touch below, and called it positioning. That's not a pricing strategy. It's volunteering to be a commodity, and commodities only ever compete one way, which is downward, until the margin is gone and the only clients left are the ones who'll leave the second someone cheaper shows up.

Alex Hormozi makes the case in $100M Offersthat the way out is to stop being comparable at all. If a buyer can line you up next to three other options and the only difference is the number, you've already lost. So the first job of pricing isn't picking a figure. It's making yourself hard to compare, then charging what the result is worth. That's what this guide is about: how to price your services so the number works for you instead of against you.

The goal is not to be cheaper. It is to be incomparable.

Adapted from Alex Hormozi, $100M Offers

Before the price: find a starving crowd

Your price is mostly decided before you ever name it, by who you sell to. The most elegant value based pricing in the world falls flat on a market that's broke, hard to reach, or already shrinking. So the real first move is choosing the market. Hormozi's shorthand is a “starving crowd”, and it passes four checks. Run any market you're eyeing through all four before you argue about a single dollar.

1

In real pain

Does this market hurt right now?

A market that wants the result is fine. A market that's actively bleeding from not having it pays faster and argues less.

On a webinar, your registration page should name the pain in their words, not your method.
2

Has the money

Can they actually pay your number?

Purchasing power isn't optional. A desperate market with no budget is a charity rather than a business, so pick buyers who already spend on this problem.

Fill the room with people who already pay for coaches, tools, or agencies, not the merely curious.
3

Easy to reach

Can you get in front of them on purpose?

If you can't target them cheaply and repeatedly, the price barely matters, because the seats stay empty. Look for a group that already gathers somewhere.

A tight niche is far easier to fill a room for than a vague one.
4

Growing, not shrinking

Is the wave rising under them?

A growing market forgives mistakes and pulls you up, while a dying one punishes everything. Ride a trend that's heading the same way you are.

A rising niche means warmer registrants and more word of mouth per session.

Notice that price barely appears in those four checks, and yet they decide almost everything about what you can charge. A market in genuine pain, with money, that you can reach and that's rising, will pay premium prices without you having to be a genius at copywriting. A weak market resists every number you try. Pick the crowd first.

Cost plus versus value based pricing

Once you've got the right buyers, the question becomes how to set the figure. There are really only two ways to do it, and they pull in opposite directions. One quietly traps you as a commodity, and the other lets you escape.

Cost plus pricing

Add up your costs, stick a margin on top, hope it beats the next quote.

  • Anchored to your hours, not their outcome
  • Invites a side-by-side comparison on price
  • Caps your upside at whatever the market pays
  • Trains you to compete as a commodity
Value based pricing

Price a slice of the result the client gets, so the better the outcome, the higher the fee.

  • Anchored to the money, time, or pain on the table
  • Hard to compare, because you are not the same
  • Upside scales with the value you create
  • Trains you to differentiate, not discount

Cost plus feels safe because it's math you can defend. The catch is that it ties your price to your effort, and effort is roughly the same whether the client makes a thousand dollars or a hundred thousand. Value based pricing breaks that link. You charge a slice of what the client actually gets, so when you help someone win big, you win with them. That's the model worth building a business on.

Why charging more makes the work better

A higher price does more than protect your margin. It changes who shows up and how hard they try. People value what they pay for, and they act on what they value. Charge someone properly and they treat the work like it matters, because to them it now does. That's the lever that turns price into results, and it sounds like a slogan right up until you've watched it happen.

Which sets up the most important idea in this whole guide. Price isn't a one-time decision. It's a loop. Set it high and you start a virtuous cycle; set it low and you start a vicious one. Same business, opposite directions.

The virtuous cycle

Price drives quality. Each turn earns the right to charge more.

1Charge more
2Better clients, more invested
3They do the work, get results
4Stronger proof and referrals
loops back, stronger each turn
The vicious cycle

Discounting drives decay. Each turn forces you to charge less.

1Cut the price
2Bargain hunters, low buy-in
3They drift, blame, refund
4Weak results, thin proof
loops back, weaker each turn
Two self-reinforcing loops. The price you set decides which one you live in.

Read the two loops side by side and the strategy gets obvious. On the left, the price you charge buys you better clients, who get better outcomes, which gives you proof, which earns the right to charge even more next time. On the right, every discount drags in a worse client, who gets a worse result, who gives you no proof and plenty of refunds, which leaves you scared to raise the price, so you cut it again. The discount that felt like a kindness was the first step down.

How much should you actually charge?

There's no perfect formula, but there's a reliable direction, and the direction is almost always up. If nearly everyone says yes to your price without a flicker of hesitation, you're too cheap and you're leaving both money and commitment on the table. A healthy price stings a little for the right buyer and is a flat no for the wrong one. The practical move is to test upward on new clients only. Raise the number on the next batch, keep everything else the same, and watch your close rate and your client quality at the same time. Most owners discover they could have doubled long ago.

If you want a sharper way to justify a premium number, score your offer on the four levers in the value equation. The bigger the dream outcome and the more certain it feels, the higher the price the market will carry, and the easier raising it becomes.

Where a premium price is easiest to charge: the room

A price on a static pricing page has to win the argument before the buyer has felt any value. That's the hardest place on earth to charge a premium, because the number arrives naked, with no context, next to your competitors' numbers. A webinar flips that completely. You get to build the value first, in order, while attention is high. You show the outcome and stack the proof until the result feels inevitable for them specifically, and only then, once the value is sitting high in the room, do you name the price. By that point the figure feels small against what they now believe is possible. Premium offers sell live for exactly this reason.

That sequence (value first, price last, with the proof and the buy button in the same room) is what Webinly is built to run. Whether you charge for the seat with a paid workshop or pitch a high-ticket offer at the end of a free session, the checkout lives right there in the live or evergreen room, so nobody has to cool off on a separate page while the value is still high. If you want the structure that wraps around the number, start with how to create an irresistible offer.

Run it live

Turn the offer into sales, in the room

Build it once, go live or evergreen, and take the payment inside the webinar. That is the part Webinly handles for you.

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The one thing to take away

Stop pricing against your competitors and start pricing against the result. Pick a starving crowd, set a value based number that makes the right client lean in and the wrong one walk, then keep nudging it up as your proof grows. Do that and you're out of the race to the bottom, running the cycle that funds better clients, better work, and a price you never have to apologize for.

References

Hormozi, Alex. $100M Offers: How To Make Offers So Good People Feel Stupid Saying No. Acquisition.com Publishing, 2021. The commodity problem, the starving crowd test, and the price cycle are drawn from his work on pricing. The examples, the model comparison, and the webinar application here are our own.

Frequently asked

Price your services on the value you create, not the hours you spend or what competitors charge. Start from the result the client gets (the money made, time saved, or pain removed) and price a fraction of that. Then test the number upward until you start hearing real resistance, because most service businesses underprice by default.
Cost plus pricing adds a margin on top of your costs, so you compete on price and stay a commodity. Value based pricing sets the price from the outcome the buyer receives, so two clients getting very different results can pay very different prices for the same work. Value based pricing is almost always the more profitable model for services, because outcomes vary far more than costs do.
Charge a price that is a small slice of the value the client gets and that still feels like a clear yes for the right buyer. A practical rule: if more than about a fifth of qualified prospects say yes without flinching, your price is probably too low. Raise it on the next batch of clients and watch what happens to close rate and quality.
Charging more does two things at once. It attracts clients who are more committed, so they show up, do the work, and get better results, which gives you better proof. And a higher price raises perceived value, so the same deliverable feels more valuable than it would at a discount. Both effects compound, which is why premium pricing tends to make the work better, not just the margin.
Raise prices on new clients first, not existing ones, so you can test the new number with zero downside. Lead with the outcome and build the value before you ever say the figure, especially in a live setting like a webinar or a call. Most of the time you lose a few price-shoppers and keep the buyers who were never choosing you on price in the first place.